GENERAL CONDITIONS OF SALE

The company PROFILUSTIMUS PROD SARL (hereinafter THE SELLER) is registered in the Paris commercial and companies register under number 793 930 827. Its postal address is 20 RUE EULER - 75008 Paris and its email address is bonjour@artimusphotography.com (hereinafter THE SELLER'S ADDRESS).

Any order placement for a product listed in the online shop of the site artimusphotography.com (hereinafter THE SELLER'S SITE) assumes the consultation and prior acceptance of these general terms and conditions of sale. The click to validate the order implies full acceptance of these terms. This click has the value of a "digital signature".

The purpose of these general terms and conditions is to define the rights and obligations of the parties in the context of the online sale of goods offered by THE SELLER to the consumer.

The contractual information will be confirmed by email to the address provided by the consumer on the order form. Proof of the transaction: the computerized records kept in the computer systems of the company THE SELLER under reasonable security conditions are considered as evidence of communications, orders, and payments made between the parties. The archiving of order forms and invoices is carried out on a reliable and durable medium that can be produced as evidence.

All efforts have been made to ensure the accuracy of the information presented on THE SELLER'S SITE. THE SELLER or its suppliers are not responsible, however, for the consequences, incidents, special damages resulting from electronic transmissions or the accuracy of the information transmitted even if THE SELLER was aware of the possibility of such damages. The names and brands of products and manufacturers are used only for identification purposes. The photos, descriptions, and prices of products are not contractual. Validity period of the offer and its price: our prices are valid for the day.

Products are delivered to the address specified by the consumer on the order form and only within the geographical areas we serve (Metropolitan France). All products leave our premises in perfect condition. The customer must report to the carrier (or postman) the slightest sign of impact (holes, traces of crushing, etc.) on the package, and if necessary, refuse the package. A new identical product will then be sent to you at no charge. The exchange of any product declared, after the fact, damaged during transport, without any reservation having been made upon receipt of the package, cannot be covered. As with any shipment, there can be a delay or the product can get lost. In such a case, we contact the carrier to start an investigation. All efforts are made, for as long as necessary, to find this package. If necessary, the merchant will be refunded by the carrier and will deliver a new identical package at their expense. We decline all responsibility for the extension of delivery times due to the carrier, especially in case of loss of products, bad weather, or strike.

Delivery problem due to the carrier: any anomaly concerning the delivery (damage, product missing compared to the delivery slip, damaged package, broken products...) must be necessarily indicated on the delivery slip in the form of "handwritten reservations", accompanied by the customer's signature. The consumer must also confirm this anomaly by sending the carrier within 2 working days following the date of delivery a registered letter with acknowledgment of receipt stating these claims. The consumer must send a copy of this letter to THE SELLER'S ADDRESS. Without this record, we do not proceed with any exchange.

Delivery errors: the consumer must make a claim to THE SELLER, on the same day of delivery or at the latest the first working day following delivery, any claim of delivery error and/or non-compliance of products in kind or in quality with the indications on the order form. Beyond this period, any claim will be rejected. The formulation of this claim with THE SELLER can be made to THE SELLER'S ADDRESS.

IMPORTANT NOTE: the receipt of orders made on THE SELLER'S SITE may be delayed up to 10 business days, in order to ensure the highest quality of the printed product and the use of more environmentally friendly transportation methods.

Any claim not made in accordance with the rules defined above and within the time limits cannot be considered and will release THE SELLER from any responsibility towards the consumer. In case of delivery error or exchange, any product to be exchanged or refunded must be returned to THE SELLER in its entirety and in its original packaging in new condition to THE SELLER'S ADDRESS. To be accepted, any return must be reported and have the prior agreement of THE SELLER, who in case of agreement will resend the package to the correct address. Shipping costs are the responsibility of THE SELLER, except in the case where it would turn out that the product does not correspond to the original declaration made by the consumer in the right sense of return.

Product warranty: the provisions of this document cannot deprive the consumer of the legal warranty which obliges the professional seller to guarantee against all the consequences of hidden defects of the sold item.

The right of withdrawal applies only to individuals. In accordance with articles L. 120-20, the consumer has a period of seven (7) calendar days to return, at their expense, the products that do not suit them. This period begins from the day of the consumer's order receipt. Any return can be indicated in advance to the VENDOR's customer service. The product must be returned to the VENDOR'S ADDRESS. Only products returned as a whole, in their original, complete, intact packaging, and in perfect condition for resale will be accepted. Personalized items or items on sale are not eligible for return. Any product that has been damaged, or whose original packaging has been deteriorated, will not be refunded, taken back, or exchanged. This right of withdrawal is exercised without penalty, except for the costs of sending and returning. In the event of exercising the right of withdrawal, the consumer has the choice of requesting either the refund of the amounts paid or the exchange of the product. In the case of an exchange, the reshipment will be at the expense of the consumer. In case of exercising the right of withdrawal, the VENDOR will make every effort to reimburse the consumer within a period of thirty days. Rights of use: the use of trademarks present on the site is strictly prohibited.

None of the parties will have failed in their contractual obligations, to the extent that their execution will be delayed, hindered, or prevented by a fortuitous case of force majeure. A case of force majeure will be considered any fact or circumstance that is irresistible, external to the parties, unpredictable, inevitable, independent of the will of the parties, and that cannot be prevented by them, despite all reasonably possible efforts. The party affected by such circumstances shall notify the other within ten working days following the date on which it became aware of them. The two parties will then come together, within a period of three months, unless impossible due to the case of force majeure, to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued. If the case of force majeure lasts longer than one month, these general conditions may be terminated by the injured party. Explicitly considered as cases of force majeure or fortuitous events, besides those usually retained by the jurisprudence of French courts and tribunals, are: the blockade of means of transport, earthquakes, fires, storms, floods, lightning, the stoppage of telecommunications networks or difficulties specific to the telecommunications networks external to the clients.

Partial Non-Validation: If one or several stipulations of these general conditions are held to be invalidated or declared as such in application of a law, a regulation, or following a definitive decision of a competent jurisdiction, the other stipulations will retain their full force and scope.

Non-Waiver: The fact for one of the parties not to take advantage of a breach by the other party of any of the obligations aimed at within the framework of these general conditions of sale shall not be interpreted for the future as a claim to the obligation in question.

Applicable Law: These general conditions are subject to French law. This is so for the rules of substance as well as for the rules of form.

In the event of a dispute or claim, the consumer will first contact the SELLER to obtain an amicable solution.